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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Steven Stapp

March 31, 2026

5  out of  5
rating by Steven Stapp
"Reagan took the reigns and helped save my family $100s by switching insurance companies. Apparently I was paying for coverage I didn't have and Reagan was able to get us the coverage we needed at a much lower rate."
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Crystal Stapp

March 31, 2026

5  out of  5
rating by Crystal Stapp
"Reagan has been amazing in helping our family with coverage on all of our items. She has helped save us a ton and was professional and fun to work with. Reagan made switching from our old coverage easy!!"
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Tresa Short

March 31, 2026

5  out of  5
rating by Tresa Short
"Wendy is so helpful and knowledgeable. I would recommend her for your insurance needs for sure."
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Chelsea Lynn Jones

March 27, 2026

5  out of  5
rating by Chelsea Lynn Jones
"I appreciated Harlie's knowledge and willingness to educate me on my insurance options. Her kindness and sincerity made the process much easier."
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paige lawrence

March 27, 2026

5  out of  5
rating by paige lawrence
"Harlie was great to work with, she was very knowledgeable and helped us understand what insurance truly is. Would highly recommend!"
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Curtis Hubbard

March 26, 2026

5  out of  5
rating by Curtis Hubbard
"We have our auto insurance through this company and have had a great experience. The team especially Harlie Lawrence (our agent) is always helpful, professional, and quick to answer any questions we have. They made the whole process easy and stress-free. Highly recommend!"
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Jessie Briery

March 26, 2026

5  out of  5
rating by Jessie Briery
"Harlie genuinely cares about her clients and it really shows in the way she treats people—with patience, honesty, and professionalism. It’s not often you find someone so dedicated and personable. I highly recommend reaching out to her if you’re looking for top-notch service!"
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Donna Dunn

March 25, 2026

5  out of  5
rating by Donna Dunn
"Go see Harlie she is the best for insurance needs."
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Shannon Southern

March 25, 2026

5  out of  5
rating by Shannon Southern
"Harlie Lawerence is very personable, she is always there for her clients!"
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Colten & Harlie

March 25, 2026

5  out of  5
rating by Colten & Harlie
"Thank you guys for everything you were able to do for me and my family!"
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Brandon

March 20, 2026

5  out of  5
rating by Brandon
"Thanks for everything !! Saved us money , with better coverage !! 👍"
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Mary Smith

March 11, 2026

5  out of  5
rating by Mary Smith
"I went in for life insurance today. I love that she explained everything and gave me all the options. It was honestly the best experience. I left knowing I was getting taken care of if anything should happen to me."
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Laura M

March 3, 2026

5  out of  5
rating by Laura M
"Great experience. I was able to get a much lower car insurance rate than anyone else could quote me."
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Abi McCoy

February 27, 2026

5  out of  5
rating by Abi McCoy
"Professional, friendly, and extremely helpful!"
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Virginia Conway

February 27, 2026

5  out of  5
rating by Virginia Conway
"Reagan was absolutely amazing! Me and my Fiancé went in for me to be added to his insurance. It wasn’t a hassle at all and we even saved money!"
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John Lamb

February 25, 2026

5  out of  5
rating by John Lamb
"Gave a call to Ryan Millers office. To ask some questions and make a payment. The lady on the phone was responsive and patient considering I wasn't properly prepared."
We responded:
"Thank you so much for taking the time to leave us a review! We’re glad our team was able to help and make the process easy for you. We know life gets busy, and we’re always happy to walk through things step-by-step. Don’t ever hesitate to call — we’re here whenever you need us"
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Jennifer Pritchard

February 19, 2026

5  out of  5
rating by Jennifer Pritchard
"I had an outstanding experience getting set up with new auto insurance, life insurance, and camper insurance through this agency. From the very beginning, I was presented with multiple options at different price points, and it never once felt like an upsell. Instead, everything was explained as added protection so I could make the best decision for my situation. Harlie was incredibly knowledgeable and truly delivered the kind of customer service you just don’t find anymore. She took the time to make it personal, asking thoughtful questions to really understand my needs instead of just trying to sell me coverage I wouldn’t use. She clearly knew the plans inside and out — explaining the benefits naturally and confidently, not like she was reading from a script. I left feeling informed, protected, and confident in my choices. Highly recommend working with Harlie and this agency if you want someone who genuinely cares about getting it right for you."
We responded:
"Jennifer, thank you so much for your thoughtful review! We’re thrilled to hear you felt informed, confident, and never pressured — that’s exactly the experience we strive to provide. Harlie will be so happy to hear your kind words! She truly cares about making sure our customers feel protected and understood. We appreciate your trust in our office and are always here whenever you need us!"
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samantha reynolds

February 18, 2026

5  out of  5
rating by samantha reynolds
"Harlie was very helpful and got my issue taken care of immediately. I highly recommend her service."
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Britney Webb

February 13, 2026

5  out of  5
rating by Britney Webb
"Had a wonderful experience with Kaitlyn! She bundled my auto and renters insurance, got me better coverage than my previous auto insurance policy, and still managed to lower the price of what I was previously paying. Highly recommended going to see her for a quote!"
We responded:
"Britney, thank you so much for the great review! We’re so glad Kaitlyn was able to bundle your auto and renters coverage, improve your protection, and save you money — that’s a win all around! She’ll be so happy to hear your kind words. We truly appreciate your recommendation and your trust in our office!"
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hari megam

February 6, 2026

5  out of  5
rating by hari megam
"Working with Kaitlyn was an absolute pleasure! She was incredibly responsive, knowledgeable, and took the time to ensure I understood all aspects of my insurance options. The entire process was seamless and stress-free, thanks to her prompt responses and expert guidance. Kaitlyn's exceptional service and communication skills are truly rare – she excels in both areas with ease. I highly recommend her and Ryan Miller - State Farm Insurance Agent to anyone seeking honest, personalized, and helpful insurance support! Best in Joplin!"
We responded:
"Thank you for this amazing review, Hari! We appreciate your recommendation!"
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Jim Putnam

February 3, 2026

5  out of  5
rating by Jim Putnam
"Very helpful, took care of my problem very efficiently and professional. Great team."
We responded:
"Thank you, Jim! We’re happy you had an awesome experience with our team!"
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Devenni

January 31, 2026

5  out of  5
rating by Devenni
"Ryan Miller State Farm has been great to work with. They are always so helpful and answer all of my questions."
We responded:
"Devenni, thank you so much for your kind words! We’re glad to hear you’ve had a great experience with our team. Being helpful and making sure all your questions are answered is exactly what we’re here for. We truly appreciate your trust in Ryan Miller State Farm!"
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jorge zavala

January 31, 2026

5  out of  5
rating by jorge zavala
"Excellent service and attention. Kaitlyn handled my issue with genuine interest and professionalism. She truly cared about providing outstanding support. Congratulations to the team for delivering such a high‑quality customer experience."
We responded:
"Jorge, thank you for your thoughtful review! We’re so glad to hear Kaitlyn provided you with genuine, professional service and took great care of your needs. We’re proud of the experience our team works hard to deliver every day. We truly appreciate your support and kind words!"
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Tosha Furgerson

January 29, 2026

5  out of  5
rating by Tosha Furgerson
"Great customer service super friendly staff"
We responded:
"Tosha, thank you so much for the 5-star review! We’re so glad you had a great experience with our team. Providing friendly, helpful service is what we’re all about. We truly appreciate your support!"
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natalie marie

January 25, 2026

5  out of  5
rating by natalie marie
"I spoke with Kaitlyn & she was seriously the BEST. She helped me bundle my car, life & renters insurance. Even walked me through canceling my other plans without making it overwhelming at all. She was so friendly and easy to talk to, it genuinely felt like chatting with a friend! She explained everything in a super clear, thorough way & made sure I actually understood what I was signing up for. She even stayed on the phone with me for almost two hours just to answer all my questions & make sure everything was perfect for me and that everything aligned with what I wanted & needed out of a policy, due to my extremely busy lifestyle & low budget. She’s truly the type of person you hope you get every time you have to deal with insurance. Could not recommend her more 🫶"
We responded:
"Natalie, wow — thank you so much for this incredible review! We’re so happy to hear Kaitlyn took the time to walk you through everything and make the process feel clear, comfortable, and never overwhelming. She truly cares about making sure each person understands their coverage and feels confident in their choices — especially when balancing a busy schedule and budget. We’re lucky to have her on our team! We appreciate your trust and your recommendation more than you know. "